Frequently Asked Questions

Answers to some common questions we get.

How access works on TekCasts?

TekCasts offers two flexible ways to watch our video:

🔁 Subscription Access

Get ongoing access to our growing library of content with one of our subscription plans (e.g., monthly / yearly / forever). New videos are released on a regular schedule, and as a subscriber, you’ll automatically gain access to each video once it becomes available. release schedule

⚡️Instant Access

Want to dive into an entire series right now—even before all episodes are officially released? Instant Access lets you unlock full series or individual videos immediately. It’s a great option for binge-learners or those who can’t wait for the release schedule.

Note: subscribers get a 20% discount on Instant Access purchases.

I'm having issues. Who can I contact?

Sorry about the issues! Send us an email at support@tekfoundry.com.

Do you offer customer support?

Absolutely! Send us an email at support@tekfoundry.com.

Is there a free trial available?

Yes! TekCasts offers plenty of free videos you can start watching right away. If you choose a Subscription membership, you’ll also get a 5-day free trial— no strings attached, and you can cancel anytime.

Please note that Instant Access memberships do not include a trial.

Is there a money-back guarantee?

Absolutely! We want you to feel confident in your decision to join TekCasts.

For Instant Access purchases, we offer a full refund—no questions asked—within the first 14 days of your purchase, as long as you haven’t finished watching the series. Just reach out, and we’ll take care of you.

For Memberships, we provide a 5-day free trial so you can explore the platform and content before being charged. Because of this trial period, we do not offer additional refunds on memberships.

If you ever have questions or concerns, don’t hesitate to contact us—we’re here to help.

Do you offer discounts?

Subscribers receive an exclusive 20% discount on all Instant Access purchases.

We also run occasional promotions—such as launch specials, flash sales, or limited-time offers—so keep an eye out for opportunities to save.

If you’re a high school or university student, feel free to reach out to us — we’d love to help.

Are you available to create content for my organization?

Yes! I’m open to collaborating with organizations that need high-quality, technical content—whether it’s in-depth tutorials, training series, or tailored video content designed for your team or audience.

If you’re interested in working together, feel free to reach out at bob.cravens@tekfoundry.com. I’d love to learn more about your goals and explore how TekCasts can help.